Exit Tickets are surveys completed by Students following an Open Parachute lesson. To learn more about Exit Tickets and how they work, please visit our Help Article: How To Use Exit Tickets, or for information about Exit Ticket Summary Reports, see our Help Article: Exit Ticket Summary Reports.
If you've requested an Exit Ticket link, have had your students complete their quizzes and are not receiving the Exit Ticket Responses email, there are a few troubleshooting tips to go through:
First, check that the time limit you set on the Exit Tickets has expired, and that all expected students have completed their Exit Ticket. Exit Ticket Response Emails are sent automatically once one of the two aforementioned options are complete.
Make sure emails from [email protected] are whitelisted, and be sure to check your Junk/Spam mailbox.
Exit Ticket Responses are automatically sent to the educator who generated the Exit Ticket link. If you logged into somebody else's account to generate the link, they will receive the Exit Ticket email so make sure you're generating links from your own account. Alternatively, ask the account owner to add you as a CC for their Exit Ticket responses.
If you're still not receiving Exit Ticket Responses after reviewing these troubleshooting tips, please reach out to us on our Live Chat.