If a staff member needs additional permissions to help manage your school's Open Parachute account, an existing OP Administrator can change their account level from Educator to OP Administrator.
Learn more about Open Parachute account types in this Help Article: Open Parachute Roles
Complete the following steps to update a user's account level:
Log in to your Open Parachute 'OP Administrator' account.
Select User Management from the side menu:
3. Locate the staff member whose account you'd like to update and view the icon in the Role column to confirm they are currently an Educator:
4. Select the Pen icon in the Edit column to edit the user, and select the Checkbox to upgrade their account to an 'OP Administrator':
5. Select Save and review your changes in the User Management page.
The staff member will immediately gain access to the additional administrator features the next time they use the platform.
Please note: Only existing OP Administrators can change another user's account level. If your school doesn't currently have an OP Administrator, please contact the Open Parachute Support team for assistance.